Daftar

Prospek Terms & conditions

Last updated: 16/12/2024

1. Introduction

Welcome to Prospek.app, a service operated by PT Sahabat Dalam Inovasi (“we,” “us,” or “our”). By accessing or using the website (https://prospek.app) or the mobile application (collectively, the “Service”), you agree to these Terms & Conditions (“Terms”). If you do not agree, you may not access the Service.

2. Use of Service

Prospek.app provides tools to help SMEs manage their business communications effectively. By using the Service, you acknowledge:

Prospek.app is an independent tool and is not associated with WhatsApp™, Meta™, or their affiliates.
Use of Prospek.app may potentially violate WhatsApp’s Terms of Service, and we are not responsible for any resulting account bans, restrictions, or penalties imposed by WhatsApp or other service providers.

3. Subscriptions and Payments

Billing Cycles: Subscriptions automatically renew on a monthly or annual basis unless canceled.
Payment: Payments are processed through third-party gateways (e.g., Xendit). All fees are non-refundable, except in cases outlined in our Refund Policy.
Revisions: Subscription fees may change with a 10-day prior notice. Users are responsible for ensuring payment details are accurate.
Cancellation: Users may cancel their subscription at any time. Cancellation will take effect at the end of the current paid term, and users will continue to have access to the Service until the term ends. No refunds will be provided for the unused portion of the subscription term.
Refunds: Refunds, if applicable, will exclude fees charged by payment gateways.

4. Service Limitations and Disclaimers

Service Availability: The Service is provided “as is” without guarantees of uptime or compatibility with external platform updates.
Account Blocks: We are not liable for account bans, restrictions, or penalties resulting from users’ actions or third-party platform policies.
No Endorsement: Prospek.app is not endorsed by WhatsApp or any of its affiliates.

5. Disclaimer and Limitation of Liability

5.1 Independent Tool

Prospek.app is an independently developed tool designed to help SMEs manage their business communications. We are not affiliated with or endorsed by WhatsApp™, Meta™, or their subsidiaries.

5.2 Potential Violation of WhatsApp Terms

The use of Prospek.app may violate WhatsApp’s Terms of Service. We assume no responsibility for any consequences resulting from this, including but not limited to account restrictions, bans, or penalties imposed by WhatsApp.

5.3 Service Interruptions

We cannot guarantee uptime or uninterrupted access to the Service. Users accept that the Service may become temporarily unavailable due to updates to WhatsApp’s platform, system maintenance, or other factors beyond our control. No refunds will be issued for downtime.

5.4 Limitation of Liability

Under no circumstances shall Prospek.app be liable for:

Losses arising from WhatsApp account restrictions or bans.
Indirect, incidental, or consequential damages, including lost profits, data loss, or business interruptions.

Our total liability is limited to the amount you paid for the Service in the one (1) month preceding the claim.

5.5 Indemnification

Users agree to indemnify and hold us harmless from any claims, damages, or liabilities arising from:

Their use of the Service.
Violations of applicable laws or third-party rights.
Breach of these Terms.

6. Termination

We reserve the right to suspend or terminate your access to the Service for breach of these Terms. Users may cancel their subscription at any time, effective at the end of the current billing cycle.

7. Third-Party Services

The Service integrates with trusted third-party tools and platforms for payment processing, hosting, analytics, and other functionalities. Use of these tools is governed by their respective terms and privacy policies. While we ensure these partners comply with data protection standards, we are not responsible for their independent practices.

8. Amendments

We may update these Terms periodically. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms. We will notify you of any changes by posting the new Terms of Service on this page and updating the "last updated" date at the top of this Terms of Service.